Terms of Service

Welcome to retour. These Terms of Service (“Terms”, “Agreement”) constitute a legally binding agreement between you (“User”, “you”) and retour (“we”, “us”, “our”) governing your access to and use of our URL shortening platform, custom alias generation, QR code utilities, redirection engine, and related analytics services (collectively, the “Service”).

By accessing our website, shortening any URL, scanning or generating QR codes, or clicking on any link shortened through our platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately cease using the Service.

1. Description of the Service

retour provides free web-based utilities enabling users to convert standard Uniform Resource Locators (URLs) into shortened alphanumeric hyperlinks, customize link aliases, generate downloadable QR codes, view anonymized click metrics, and deliver fast, search-engine-friendly HTTP 308 permanent redirects to destination web addresses.

2. AI-Assisted Features — Disclosure

Certain features use artificial intelligence models run locally on our infrastructure — no inputs are sent to third-party AI vendors for inference at runtime. AI-generated content (e.g., suggested slugs or page summaries, where enabled) may be inaccurate, incomplete, or outdated — verify before relying. Where required by applicable law (including EU transparency rules if you are in the EU/EEA), AI-generated content is identified as such. Inputs you submit are not used to train third-party models; underlying model weights remain subject to their own licenses.

How we handle your data for AI features — see Privacy Policy §3

3. Acceptable Use Policy (AUP)

You agree to use retour strictly for legitimate, lawful purposes. You represent and warrant that any URL submitted to our Service does not violate any applicable local, national, or international laws or regulations.

4. Link Removal, Moderation & Termination Rights

retour operates an active trust & safety program. We reserve the unrestricted right, in our sole discretion and without prior notice or liability, to:

• Inspect, evaluate, and scan destination URLs against global threat intelligence feeds.
• Disable, deactivate, redirect, quarantine, or permanently delete any short URL, custom alias, or IP address that violates these Terms or is suspected of malicious activity.
• Report unlawful links and relevant diagnostic logs to law enforcement authorities or regulatory agencies.
• Throttle, rate-limit, or ban any user agent or IP address engaging in automated platform abuse.

5. Third-Party Links & Content Disclaimer

retour serves strictly as a technical redirection intermediary. We do not operate, control, endorse, monitor, or assume any legal liability for the content, safety, privacy policies, products, or practices of external destination websites reached through our links. Users who click on shortened links do so entirely at their own discretion and risk.

6. Intellectual Property

7. Advertising & Commercial Terms

The Service is supported by digital advertising. You agree not to manipulate, click-farm, artificially inflate, or interfere with advertisements displayed on retour. We reserve the right to alter the layout, placement, and provider of advertising at any time.

8. Disclaimer of Warranties (“As-Is”)

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, UPTIME, SPEED, ACCURACY, TITLE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT SHORT LINKS WILL REMAIN ACCESSIBLE WITHOUT INTERRUPTION, ERROR-FREE, OR UNALTERED OVER TIME.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL retour, ITS DIRECTORS, EMPLOYEES, PARTNERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR BUSINESS REPUTATION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SERVICE OR ANY CONTENT AT DESTINATION WEBSITES.

10. Indemnification

You agree to defend, indemnify, and hold harmless retour and its affiliates, officers, agents, and employees from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms or your creation/distribution of any unlawful or abusive shortened link.

11. Reporting Abuse & DMCA Takedown

If you encounter a shortened link violating these Terms, promoting phishing, or infringing upon your copyrighted intellectual property, please report it immediately:

12. Modifications to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. Any changes become effective immediately upon posting to this page. Continued use of retour following the posting of revised Terms constitutes your acceptance of the revisions.